The cloud is the new standard for most SMEs these days and Software as a Service (SaaS) applications are commonly used across all sizes of organisations.

SaaS applications such as Office 365 and G Suite live in the cloud and deliver user friendly, affordable tools that enable efficiency and collaboration across your teams.

Data that is stored in the cloud just means that your data is either stored on Google or Microsoft servers, rather than on your own in house servers.

You might then think that your data is nice and safe and secure. But did you know the data stored in Microsoft 365 is vulnerable to corruption and deletion?

SaaS data – like the data that lives on users laptops or mobile devices – is still subject to human error, malicious deletion, misconfigured workflows, and ransomware.

Unfortunately the question of data loss isn’t about “if” but “when”. Already 1 out of 3 SaaS customers have lost data that they could not recover and in an independent survey of IT professionals (Carried out by Datto), 40% of SaaS customers have already experienced some loss of data.

So who is responsible for what?

Microsoft and Google are responsible for the availability of their services, but that is where their responsibilities end.

As you can see from the above diagram, as a user, you’re responsible for a whole host of vulnerabilities. Which means backing up Microsoft 365 is absolutely vital.

Even Microsoft recommends you do this, we’ve this taken statement directly from their SLA:

‘Microsoft has no liability for the deletion of Customer Data or Personal Data as described in this section.

We recommend that you regularly backup Your Content and Data that you store on the Services or store using Third-Party Apps and Services.’

How can I protect my data?

Thankfully there is a simple and affordable solution that does this – SaaS Protection.

We strongly recommend SaaS Protection to all of our Microsoft 365 customers.

It backs up all of the data in a users mailbox, but also backs up other parts of their Office 365 account.

SaaS Protection also has an infinite retention option, which means there is no limit on how far back you can restore.

Data is backed up several times per day, giving you complete peace of mind.

Read our SaaS Protection product sheet to find out more. 

Or speak to us today about your data protection needs by calling us on 01392 796 779 or if you prefer email us.

Micorosft SLA Agreement: https://www.microsoft.com/en-us/servicesagreement