2020 has been the year that’s highlighted how critical IT Support and technology is to your business survival. For businesses in Exeter, across the South West and across the UK; Covid-19 has shifted business presence to a digital platform, enabling your customers to still reach you when physical doors closed.
This reliance on all things IT has meant that support for your technology is now fundamental to your success. Every minute that your technology isn’t working as it should be, could be lost customers, frustrated and distracted staff, data vulnerable to cyber-attacks or systems running inefficiently or just not cost effectively.
A good IT support partner looks after all of this for you, so you don’t have to worry.
Bluegrass Group is a trusted Exeter based IT Support Partner, established in 2007, proactively managing IT for clients across the South West region and around the UK. Our client satisfaction levels average 97% and our 24/7/365 support, means our clients never have to worry, day or night.
As a local IT provider, we’ll also be on hand should you ever need us to physically visit your site (safely of course) and fix things there and then.
What our local Exeter based IT clients love about us, is our friendly team of experts. Fully qualified and continuously developing their skills – our team of support staff and engineers are here to make your live easier. They can be contacted in a number of different ways. From our handy desktop icon with just a few clicks, to picking up the phone, dropping us an email or through our intuitive portal.
Our service SLAs demonstrate our commitment to keep your South West business up and running, with minimal disruption and downtime:
Current Response SLA Achieved – 100%
Current Resolution SLA achieved – 98%
We support your end to end technology needs; from day to day IT support, professional services, cloud solutions, cyber security, connectivity, VoIP, business continuity and disaster recovery and everything in between.
Whether you need support on-site, remote or a bit of both – we’ll proactively support your technology, leaving you to do what you do best.
To book our FREE IT review, simply complete the form and we’ll be in touch within 24 hours.
If you’re looking to find out more information about any of our IT support services, give us a call now on 01392 796 779.