About Us
LEARN MORE ABOUT USBluegrass was born out of frustration with the IT support industry. Having been client-side and experienced the shortcomings in the IT support industry, we wanted to break the mould and offer something different.
Recognising the flaws in the traditional break-fix model of IT support we opted for an alternative approach. Our Exeter based IT support is more proactive than reactive and rather than charge for out-of-hours support we include it as standard.
As your IT partner, you can trust that we’ll be there to help whenever you need it, giving you the reassurance and IT infrastructure you need to run your business efficiently. Whether that’s with day to day IT support, cloud solutions, cyber security, internet connectivity, telephony solutions or disaster recovery and backup.
We aim to help your business succeed through technology, whether that’s as your complete IT support Partner or to support your in house IT team. We also support many small and medium sized businesses with one off IT projects through our professional consultancy service.
Whatever your IT needs, we’ve got a flexible and affordable IT support package that’s right for you.
OUR LEADERSHIP TEAM
Our Exeter based team of highly skilled individuals are influential to the success of Bluegrass. It is their passion for exceptional IT service and support that enables our South West based clients to get on with what they do best. Our engineers are committed to continuous development, regularly increasing their levels of qualifications, giving our clients complete peace of mind that their IT is in the best hands.
Our management team have a wealth of experience that helps keep us focused on delivering solutions to meet our client’s business needs.
Together we deliver a complete technology service and support package that’s both flexible and affordable to meet today’s ever changing IT landscape.
DAVID THOMAS
JOINT MANAGING DIRECTOR
HILARY THOMAS
FINANCE DIRECTOR
CHRIS THOMAS
JOINT MANAGING DIRECTOR
RICHARD MUGFORD
HEAD OF PROFESSIONAL SERVICES
RYAN SMITH
HEAD OF SALES
SARAH BAILEY
HEAD OF MARKETINGCompany Values
Core values are the fundamental beliefs of a person or organisation. We use these guiding principles to dictate our behaviour and help us understand the difference between right and wrong. They also help us to determine if we are on the right path and fulfilling our goals by creating an unwavering guide.
Our Values
Our Mission
Our Vision
Our Partners
From the day we started Bluegrass Computer Services, we wanted exceptional service and quality to form the basis of our offering alongside an honest and ethical attitude.
We’ve designed the business from the client up and provided IT solutions that meet client needs.
WHY US?
Open and Honest
We want to make a positive difference to your business.
We’re also not afraid to acknowledge when we very occasionally get something wrong and most importantly learn from it and fix it.
CLIENTS
SINCE 2007
Back in 2007 when we started several businesses believed in our vision and took a leap of faith to move their support to Bluegrass. We still have many of those clients still with us.