Deciding whether to manage your IT in-house or outsource it to an IT support provider can be a difficult decision. There are many advantages to be gained by using an outsourced IT support provider. We’ve compiled a list of 9 benefits to help you consider:
1. Save costs
Outsourcing your IT support is often cheaper than employing permanent members of IT staff. You avoid the costs of recruitment, salaries, company benefits and on-going training to keep their skills up to date.
2. Access technical expertise
Outsourced IT support gives you access to a wide skill set which may be prohibitively expensive to employ in-house.
3. Enjoy 24/7 support
Some outsourced IT support providers deliver round-the-clock support. So whenever you have an IT issue you’ll know that there is someone there to respond immediately.
4. Utilise the latest technology
Keeping ahead of the latest technological advances is a challenge. Your outsourced IT support provider will be up to speed on all the latest advancements and can advise you on the best technologies for your business. They will also have arrangements with industry leading technology providers to be able to offer competitively priced solutions.
5. Free up internal resources
Outsourcing your IT support to a third-party frees up internal resources that can be allocated elsewhere. This additional resource can be deployed to expand and develop your business.
6. Reduce risk
The threat of a cyber security attack is an increasing concern for businesses. Your outsourced IT support provider will be able to offer effective security solutions. They will also be able to provide disaster recovery and data back up to ensure business continuity.
7. Avoid problems and downtime
Your outsourced IT support provider will be proactively monitoring your IT system. This will identify potential issues before they become a problem. This means your IT will run more efficiently with less downtime and disruption to your business.
8. Increase productivity
The more effective your IT system is, the better your business will run and the more productive your employees will be.
9. Access additional services and solutions
Your outsourced IT support provider will have extensive knowledge and experience in a wide cross-section of IT specialisms. They will be able to advise on various services and solutions beyond the standard IT remit. As they already understand the needs of your business they will be most appropriate to what you need.
If you’re interested in outsourcing your IT and would like to find out more about our outsourced IT support service, BlueCare (which includes 24/7 support as standard), please contact us on 01392 207194.