

Several IT managed service and support companies claim to offer 24/7 IT support yet fail to define exactly what they mean. So what is 24/7 IT support?
For some support companies 24/7 IT support simply means 24/7 automated monitoring, which logs and flags up errors for the support team to respond to when they’re in the office. Other companies may go one step further and provide reactive IT support 24/7 but outsource this to another provider, who doesn’t know your account, to manage issues outside of normal office hours.
We go to the extreme.
All of our clients on our all inclusive BlueCare support package benefit from the following:
Our 24/7 365 IT support is genuinely that. It’s not a gimmick to sign up new clients nor an income generator through hidden charges.
If you like the sound of genuine 24/7 IT support and the peace of mind that brings please give us a call on 01392 207194 to discuss.
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If you want to speak to someone today, give our team a call on 01392 796 779. We'd be delighted to help.