Your Complete IT Support Partner 24/7/365
Flexible packages tailored to your business
Technology underpins everything you do, so choosing the right IT partner is vital for your future success. Since 2007 we have been proactively managing IT for small and medium sized businesses across the South West, delivering complete flexibility and unrivalled customer service.
Whether you need on-site IT support, remote IT support or a bit of both, we have a solution that’s right for you at an affordable price.
Our Core Services
To make your life easier, we take care of all of your IT needs so you can get on with what you do best. From day to day IT support when you need it, to supporting your migration to the cloud. Cyber security, disaster recovery, internet connectivity and telephony, to project support and strategy consultation. All supported by our South West based experts to help your business run efficiently, no matter where you’re located.
Offering proactive IT support that means we’re normally fixing problems before you even know about it. Support designed to give you have peace of mind to get on with what you do best.
From individual migrations to planning your full cloud adoption roadmap. Our flexible and cost effective cloud solutions mean your business can scale as it grows, with no large upfront costs.
Choose fast, reliable business grade connectivity for complete peace of mind. Combine this with cloud telephony for a flexible and cost effective solution that delivers instant improvements in performance.
OUR SUPPORT SERVICE LEVELS SPEAK FOR THEMSELVES
97%
Client Satisfaction Rating
98%
Resolution SLA Achieved
99%
Critical Resolution SLA Achieved
100%
Response SLA Achieved
REMOTE WORKING
Getting it right with Bluegrass
See how you can ensure your business is making the most of remote working, with advice and support from technology experts at Bluegrass Group.
Our IT support packages mean that no matter where your staff are located, they’ll get the support when they need it.
Download our free Blended Working PDF which offer tips and advice for managing a workforce split between the home and office; from ensuring a seamless transition on any device, to data protection, office ergonomics to keeping your culture alive across multiple locations.
OUR SOLUTIONS
We offer everything from strategic project support, day to day IT support, Cloud Services, Cyber Security, Telephony and Internet Connectivity. Enjoy everything under one roof, one bill and one point of contact.
OUR PEOPLE
Our dedicated, experienced and friendly team in Exeter give us the edge. Client satisfaction is our number one goal and it’s our people that make this a reality. Fully trained and accredited and always on hand with a smile.
OUR APPROACH
We understand each business is unique which is why our IT packages offer complete flexibility. Whether that’s onsite or remote support, we’ll be there. From 24/7/365 support to set hour support when your in-house team head home, we’ve got you covered.
Modern Workplace
We are an IT Support company with a passion for helping our clients succeed.
The recent and rapid change in how we work has delivered a welcomed work life balance, resulting in happier staff and an improved customer experience.
With the power of applications such as Microsoft Office 365 and Teams, businesses can protect their costs, whilst becoming a true anywhere, anytime organisation.
We help small and medium sized South West businesses integrate these solutions to become a fully modern workplace that attracts and retains great staff and happy customers.
AWARD WINNING
Client video testimonial
Anita Turner, Director, Chartered Developments
ARRANGE A CALL BACK
If you have an IT challenge, concern or need technical advice, please give us a call and we’ll be delighted to help.
Please complete the form and one of our team will be in touch.
Arrange a call back or book in our calendar - Book Date
