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Flexible IT Support packages to suit your business 24/7/365
Bluegrass recently joined forces with Modern Networks to expand its technical expertise, extend its coverage of the South West, and enhance all aspects of customer service. Modern Networks specialise in the provision of IT managed services to commercial property and midmarket businesses across the UK. The merger of Bluegrass and Modern Networks means we are a team of over 160 employees operating from Guildford, Hitchin, Cambridge, Manchester and Exeter. The Exeter team are the local support for the South West.
Technology underpins everything you do, so choosing the right IT partner is vital for your future success. Since 2007, we have been proactively managing IT for small and medium sized businesses across the South West, delivering complete flexibility and unrivalled customer service.
Whether you need on-site IT support, remote IT support or a bit of both, we have a solution that’s right for you at an affordable price.
Call our friendly Exeter based team now on 01392 796 779.
Our Core Services
As your IT support team, we aim to make your life easier. We take care of all your IT needs so you can get on with what you do best. We offer a range of industry leading, fully managed IT support services, including cyber security, disaster recovery, internet connectivity, telephony, project support and strategy consultation. Whether you need day-to-day IT support, or assistance with a specific issue like migrating to the Cloud, we are the ideal IT support partner to help. Our South West based experts to help your business run efficiently, no matter where you’re located.
Our proactive IT support means that we fix problems before you even know about them. In our IT support packages, we deliver consistent monitoring and management of your technology to provide your with complete peace of mind.
From individual migrations to planning your full cloud adoption roadmap. Our flexible and cost effective cloud solutions mean your business can scale as it grows, with no large upfront costs.
Choose fast, reliable business grade connectivity for enhanced business collaboration. Combine this with cloud telephony for a flexible and cost effective solution that delivers instant improvements in performance.
OUR SUPPORT SERVICE LEVELS SPEAK FOR THEMSELVES
97%
Client Satisfaction Rating
98%
Resolution SLA Achieved
99%
Critical Resolution SLA Achieved
100%
Response SLA Achieved
REMOTE WORKING
Getting it right with Bluegrass
See how you can ensure your business is making the most of remote working, with advice and support from the highly recommended technology experts at Bluegrass Group.
Our IT support packages mean that no matter where your staff are located, they’ll get the support they need, when they need it.
Download our free Blended Working PDF which offer tips and advice for managing a workforce split between the home and office; from ensuring a seamless transition on any device, to data protection, office ergonomics to keeping your culture alive across multiple locations.
OUR SOLUTIONS
We offer everything from strategic project support, day to day IT support, Cloud Services, Cyber Security, Telephony and Internet Connectivity. Enjoy everything under one roof, one bill and one point of contact.
OUR PEOPLE
Our dedicated, experienced and friendly support team in Exeter give us the edge. Client satisfaction is our number one goal and it’s our people that make this a reality. Fully trained and accredited and always on hand with a smile.
OUR APPROACH
We understand each business is unique which is why our IT packages offer complete flexibility. Whether that’s onsite or remote support, we’ll be there. From 24/7/365 support to set hour assistance when your in-house team head home, we’ve got you covered.
Committed to helping our planet
We’re an Exeter based IT Support company who are passionate about the fight against climate change.
We believe every business needs to do their bit in the fight against climate change. That’s why we have committed to planting 25 trees for every new client we take on.
We’ve partnered with More Trees to do this which ensures that our trees are planted in the areas that need it most.
We also plant 100 trees for every successful referral we receive. So by choosing us as your IT partner, not only will you receive great IT support, you’ll also be helping our planet!
AWARD WINNING
